Политика доставки
At DossaMyStore, we aim to provide you with a seamless shopping experience, including fast and reliable shipping of your orders. Below, we have outlined our Shipping Policy to provide you with information about our shipping methods, estimated delivery times, and any related terms and conditions.
- Shipping Methods and Carriers:
We partner with reputable shipping carriers to ensure secure and timely delivery of your orders. The specific carrier used for your shipment may vary depending on the shipping destination and the nature of the products being shipped.
- Shipping Destinations:
We currently offer shipping to [list of countries or regions where shipping is available]. If your shipping address is located outside these designated areas, unfortunately, we are unable to process your order at this time. We apologize for any inconvenience caused.
- Order Processing Time:
After placing your order, please allow us [number of days, e.g., 1-2 business days] for order processing. During this time, our team will prepare your items for shipment, conduct quality checks, and securely package them for transit. Please note that order processing time is in addition to the estimated delivery time.
- Estimated Delivery Time:
The estimated delivery time will vary depending on factors such as the shipping destination, shipping method selected, and any unforeseen circumstances. Typically, our estimated delivery times are as follows:
- Domestic Shipping: [estimated delivery time, e.g., 3-5 business days]
- International Shipping: [estimated delivery time, e.g., 7-14 business days]
Please note that these are general estimates, and actual delivery times may vary based on the shipping address and carrier conditions. Additionally, during peak seasons or holidays, there may be slight delays in the delivery process. We appreciate your understanding in such cases.
- Shipping Fees:
Shipping fees for your order will be calculated based on the total weight of the products, the shipping destination, and the selected shipping method. The exact shipping fee will be displayed at checkout before you finalize your purchase. We may also offer free shipping promotions for orders that meet specified criteria, as mentioned on our website or during special promotions.
- Tracking Your Order:
Once your order has been shipped, we will provide you with a tracking number and instructions on how to track your package. You can use this tracking number to monitor the progress of your shipment and receive real-time updates on its estimated delivery date.
- Customs and Duties:
For international shipments, please note that customs duties, taxes, and any additional fees imposed by the destination country are the responsibility of the customer. It is recommended to familiarize yourself with your country's import regulations and potential charges before placing an order.
- Order Modifications and Address Changes:
To ensure a smooth delivery process, please double-check your shipping address before completing your purchase. If you need to make any modifications or address changes to your order after it has been placed, please contact our customer support team as soon as possible. While we will do our best to accommodate your request, please note that modifications may not be possible if your order has already been processed for shipping.
- Lost or Stolen Packages:
We take utmost care in ensuring the safe delivery of your packages. However, in the event that your package is lost or stolen during transit, please contact us immediately. We will work with the shipping carrier to investigate the matter and resolve it to your satisfaction.